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  1. ZenMate VPN
  2. Getting started

Getting started

Account FAQ

  • How to create a ZenMate account.
  • Manage your account using the Account Dashboard
  • How do I get a 7 day trial ?
  • How to recover my account password.
  • What are the differences between an Ultimate and a free account?
  • Can I use the same account on several devices/platforms in the same time?
See all 8 articles

Usability FAQ

  • Difference between PRO and ULTIMATE
  • How to get the latest ZenMate VPN version for your browser.
  • Getting started with ZenMate VPN client for Windows (Install & Login)
  • Getting started with the ZenMate VPN extension for your browser.
  • Platforms that are compatible with ZenMate VPN.

Payment FAQ

  • How do I purchase a ZenMate subscription?
  • How do I cancel my ZenMate subscription?
  • I have a paid for my ZenMate Subscription but I still can't access all features and locations.
  • Can I get a refund for my ZenMate subscription?
  • I'm still having problems with my subscription
  • Already paid. My account is still showing Inactive.
See all 10 articles

About ZenMate

  • Reaching the Support Team at ZenMate VPN via Live Chat !
  • Why can't I select different countries?
  • ZenMate does not have the country that I am looking for. What can I do?
  • Can I use the ZenMate VPN for free?
  • Who is behind ZenMate?
  • I love ZenMate! How can I support you?
See all 7 articles
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