Getting started
Account FAQ
- How to create a ZenMate account.
- How to manage your ZenMate account in the Account Dashboard
- What are the differences between an Ultimate and a free account?
- How do I get my 7 day trial ?
- Forgot my password. Did I lose my subscription ?
- Can I use the same account on several devices/platforms in the same time?
Payment FAQ
- How do I purchase a ZenMate subscription?
- How do I activate my subscription ?
- Can I get a refund for my ZenMate subscription?
- How do I cancel my ZenMate subscription?
- Already paid but account is showing Inactive. What do I do ?
- Purchased through a third party seller or from a store ? Here is how to use the activation key.
Usability FAQ
About ZenMate
- Reaching the Support Team at ZenMate VPN via Live Chat !
- Why can't I select different countries?
- Can I use the ZenMate VPN for free?
- Who is behind ZenMate?
- I love ZenMate! How can I support you?
- ZenMate is not supporting all countries that are important for me. What can I do?