Getting started
Account FAQ
- How to create a ZenMate account.
- Manage your account using the Account Dashboard
- How do I get a 7 day trial ?
- How to recover my account password.
- What are the differences between an Ultimate and a free account?
- Can I use the same account on several devices/platforms in the same time?
Usability FAQ
Payment FAQ
- How do I purchase a ZenMate subscription?
- How do I cancel my ZenMate subscription?
- I have a paid for my ZenMate Subscription but I still can't access all features and locations.
- Can I get a refund for my ZenMate subscription?
- I'm still having problems with my subscription
- Already paid. My account is still showing Inactive.
About ZenMate
- Reaching the Support Team at ZenMate VPN via Live Chat !
- Why can't I select different countries?
- ZenMate does not have the country that I am looking for. What can I do?
- Can I use the ZenMate VPN for free?
- Who is behind ZenMate?
- I love ZenMate! How can I support you?