Do you own a ZenMate activation key ? Then this is the place for you !
Immediately after obtaining your ZenMate activation key, a ZenMate account needs to be created. Your ZenMate account is the place where you will need to use the key.
STEP 1: First things first, access the ZenMate website: https://zenmate.com/ and head to "Log-in":
STEP 2: As you will be creating a new account, simply switch your view to the "Sign-up" choice:
If you have noticed the "Already have an account?" choice, it is possible for you to use an existing account instead of creating one and you will be directed to "Log in" instead.
STEP 3: Where E-mail and Password needs to be filled, it would be a good idea to use your main e-mail address and make sure to choose a strong enough password.
There is a catch ! The password must meet all the below requirements:
- At least 6 characters, consisting of both lowercase and uppercase letters;
- Numbers (0-9)
- Special characters such as: @ or ! or #
*Hint: a sample password that meets all the above criteria would be: ZenMate123#
STEP 4: Finishing up with your account, you will be greeted with a confirmation message where important information will be displayed to you.
Proceed with pressing on: go to My Account.
TIP: Saving the displayed information will really increase the chances that we can help you with recovering your account should you misplace or forget your account password. This is the message that you should expect after creating the account:
STEP 5: With your My Account dashboard opened, there are a few choices and taking the time to get a general sense of things is always a good idea. We encourage you to start with: Account overview.
*This is where you will find the status of your account(where displayed for this account is: FREE).
STEP 6: On the bottom part of the Account overview, you will find: Add activation key and pressing it, a box is displayed where the 30 digit code needs to be copied or written. Once you have, continue by pressing on the blue bubble with the label: ACTIVATE - shown below:
STEP 7: The confirmation message will display where you will just need to choose: Complete Activation:
Conclusion: this will upgrade your ZenMate account from FREE status into Premium status and you can now share the same ZenMate account (created in Steps 2,3 and 4) across all your devices.
1. If perhaps you have reinstalled your Windows or perhaps you wish to use ZenMate on an additional device, using again the same Activation key is not needed - as it is one time use;
2. The account that you have created and through which the Key was assigned will the only thing that you will need to use from now on;
3. The key can be used in helping recover your account(should you no longer recall your account password);
4. From the moment the Key has been assigned to your account, the subscription time will start counting;
For any immediate questions or concerns, feel free to always reach out to our Support Department. You can do so via e-mail at: email@example.com or by submitting a request.