Receiving assistance is important when using any kind of service or platform, especially if it's the first time. Don't know what to expect or what are the available possibilities ?
A new chat session can be started directly from our website. Look for the blue bubble labeled with "Support" in the lower right side of our homepage: https://zenmate.com/
With the blue bubble pressed, a new menu will appear:
Simply write anything in the search box and press Enter on your keyboard. Choose "Live chat":
After pressing "Live chat", simply fill in the form and choose "Start chat":
Reaching out to the ZenMate Support Team via e-mail is helpful as well however, please allow standard SLA times to be applied after submitting the ticket in order to receive a full and comprehensive response.
Alternatively, you can reach the Support Team @ ZenMate VPN through e-mail as well via firstname.lastname@example.org or by using the button below:
For any immediate questions or concerns, feel free to always reach out to our Support Department. You can do so by submitting a request.
The ZenMate Team