To update your subscription plan
Log in with your ZenMate account on zenmate.com and go to My Subscription. Here you will be displayed with the current subscription. To upgrade it, simply ensure to purchase the desired plan and the new subscription will take the place of the current(existing) one.
What will happen with the remaining time ?
After purchasing a new subscription, the new subscription will take the place of the previous one and the remaining time will be joined together with the new subscription and the expiration date will reflect this.
It is not yet possible to change payment method, e.g. from credit card to PayPal, but we are working to add this option in the future.
I want to update or remove my card from the account.
Please be aware that we never recommend this choice as this will prevent your subscription from renewing and your privacy, at risk.
It is not possible to switch to a different card but we recommend to reach out to the Support Team and you will be guided further.