In this article, you will find the first 5 troubleshooting steps for your ZenMate Mobile App for your iOS and Android device.
- Check if you are experiencing general internet connectivity issues.
- Restart your device.
- Log out and log in again.
- Change locations in the menu of your ZenMate app and try to connect to this location.
- Disable power saving mode.
- Check for network restrictions. Visit the article "ZenMate in restricted environments" for more information.
- Get in touch with ZenMate Support